Customer Portal
Add, update, and manage multi-family listings and properties.
- How do I provide my fee data and ensure price transparency?
- How do I manually add fees and policies to my listing in Customer Portal?
- How to access the Customer Portal
- How do I add a property map to my listing?
- Why was my listing rejected?
- Community Website FAQs
- How do I enter income limits if my property has affordable housing requirements?
- How do I edit what amenities appear on my listing?
- How do I download CoStar photos from Customer Portal?
- How do I edit the contact info so that I receive leads correctly?
- How do I update my property's address?
- Unit-Level Content FAQs
- How do I update local education, points of interest, or transportation information on my listing?
- How to edit your community listing
- Where do I add property information for my listing?
- How do I add a Centralized Leasing Office address to my listing?
- How do I add Diamond Placard Amenities to my listing?
- How do I upload and edit unit-level media on my listing?
- Why isn't my ad updating?
- How do I update my office hours?