For independent owners: How to get setup, manage leads, and fix issues.

55 articles

Customer Portal

Add, update, and manage multi-family listings and properties.

20 articles

Online Tours

Learn how to fill and manage your rental entirely online.

11 articles


Get help verifying your listing.

5 articles


Leads & Attribution

Manage your leads and attribution through third-party vendors.

3 articles


Connect and update your listings through third-party vendors.

11 articles

Upload Media

Upload, edit, and manage unit-level media through third-party vendors.

6 articles

Online Leasing

Enable applications on through third-party vendors.

2 articles

Report Occupancy

Report occupancy to through third-party vendors.

1 article


Enable AI-powered chat experiences on your listing.

1 article


Ad Analytics

See how your listing is performing.

1 article

True Leads

How to manage phone, email, and website leads.

11 articles


Send a digital brochure and customized newsletters to your residents & leads.

4 articles


Read and respond to your property reviews.

2 articles

Rental Tools

Applications & Screening

Accept applications and read renter screening reports.

24 articles

Residents & Leases

Manage your renters, record expenses, and track maintenance issues all in one place.

17 articles


Invite your renters to pay rent, deposits, and fees.

34 articles

Tax Documents

16 articles


FAQs on how to add and manage your property on

9 articles

More Help

Login Help

Help with 2-fa and accessing your account.

2 articles

Customer Support

Can't find what you're looking for? Our support team is here to help.

3 articles



Connect and update your listings through third-party vendors.

6 articles

Independent Owners

Find help for managing your listings.

21 articles


Find help for managing multiple properties on

34 articles