How to edit your community listing
(For multi-family customers)
After logging in to Apartments.com, select the Menu button in the upper left corner. Select Properties & Listings, and then select Properties. You should see a photo and address for your property on your dashboard. Select the three dots in the upper right corner of the photo (as depicted below) to access the Edit Listing screen. Alternatively, you can select the image or the community's name to edit the listing.
The edit listing screen is divided into eight individually labeled sections which comprise your ad. Click the header labels to expand, edit, or collapse each section.
Location
The section allows you to view the property's marketing address, map and the preferred primary area. The preferred primary area is a neighborhood or geographical sub-category which is displayed on the published listing adjacent to the property's address. The information in the location section is read-only. If a change needs to be made, please contact us at support@apartments.com.
Apartment
This section lists all the model/unit information including the number of beds, baths, the model name/unit number, square footage, rent ranges and availability information.
Property
This section lists all general property-level information, including unique property descriptions for Apartments.com and ApartmentFinder.com, rent specials, and income restriction details.
Fees & Policies
This is where you can manage fees and policies for your listing. Add custom and one-time fees to give prospective renters an idea about what they can expect to be charged when renting in your community.
→ How to edit fees and policies.
Amenities
This section includes pet-related information, parking, and amenities. Amenities are shared across our network of brands but may be labeled differently on Apartments.com and ApartmentFinder.com.
Media
This is where you can manage the photos and floor plan images that appear on your listing. Customers that have uniquely assigned photos between Apartments.com, ForRent.com, and ApartmentFinder.com will have 3 separate tabs for each of those albums.
Education, Transportation, and Points of Interest
This is where you can manage what schools, transportation options, and points of interest appear on your listing. Fully configure these sections to give prospective renters an idea about what the area around your community is like.
→ How to update local information.
Contact
This section allows you to review the lead destinations where your phone calls and emails are being routed. You can also see the contact form fields that prospective tenants are requested fill out to express interest in your community. The contact section is one of the most important sections to review to help ensure that the property's leads are being directed to the proper place. If your lead contact information needs to be updated, please email a request to support@apartments.com.
Office Hours
This section allows you to manage the property’s office hours.