How do I add fees and policies to my listing details page?
Accessing Fees & Policies
- Navigate to Apartments.com and log in to your account.
- Select the Properties tab under the Properties Dashboard.
The Properties page appears.
- Select the property where you want to enable the Cost Calculator.
- Select the Fees & Policies tab.
The Fees & Policies page appears.
Enabling the Cost Calculator
The Cost Calculator is a feature that links your fees and policies to your listing details page to provide renters with monthly and one-time costs to help them better gauge affordability.
Select and enable the Cost Calculator toggle at the top of the Fees & Policies page.
Important: Enabling the Cost Calculator requires you to have entered and saved at least one fee on the Fees & Policies page. For more information on adding fees, refer to the sections below.
Topics
Adding a one-time fee
- Navigate to the One-Time Fees section and select the Add One-Time Fee button.
A fee wizard appears.
- Search for or select a Fee from the provided list and then select Continue.
The fee wizard continues.
- Configure the fee you selected.
- Select a Charge Frequency.
- Select a Charge Type.
- Select a Fee Calculation Method.
- Enter a Fee Amount and then select when it is due.
Note: You can also configure a fee's display name, max allowed, and enter comments on the right side of the fee wizard.
- Select Save when you are done configuring your fee. Your One-Time Fee is added to your Fees & Policies page.
Adding a custom fee
- Navigate to the One-Time Fees, Utilities & Essentials, or any other fee section and select the Add button.
A fee wizard appears.
- Enter a custom fee name in the provided field and then select Continue.
The fee wizard continues.
- Configure the custom fee you entered.
- Select a Charge Frequency.
- Select a Charge Type.
- Select a Fee Calculation Method.
- Enter a Fee Amount and then select when it is due.
- Select Save when you are done configuring your custom fee. Your fee is added to your Fees & Policies page.
Deleting a fee
- Select the Trash icon by an existing fee.
A pop-up appears.
- Select Delete Fee.
The fee is deleted.
Adding pet policies
- Navigate to the Pets section and select the Add Pet Fee button.
A fee wizard appears.
- Select a pet type from the provided list and then select Continue.
The fee wizard continues.
- Configure the pet type you selected.
- Select a Charge Frequency.
- Select a Charge Type.
- Select a Fee Calculation Method.
- Enter a Fee Amount.
- Enter pet type requirements, limits, and restrictions.
- Select Save when you are done. Your fee is added to your Fees & Policies page.
Note: For more information about all of the fees we have and support, contact our Customer Service team at support@apartments.com.