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Payments

Invite your renters to pay rent, deposits, and fees.

  • How do I receive payments through Apartments.com?
  • How does my renter get set up to pay?
  • How do I bill my renter for things beside rent, like utilities bills and move in fees?
  • Can I collect rent from existing renters?
  • What if my renter pays with a check or outside of the app?
  • How do I collect payments from roommates?
  • What payment emails do you send my renter?
  • Will Apartments.com report the payments I receive to the IRS? Do I get a 1099-K?
  • How can I tell if my renter made a rent payment this month?
  • How long do rent payments take to process?
  • How do I know if my renter accepted my invitation to pay and is set up on Apartments.com?
  • What is an ACH payment?
  • How do I delete a bill?
  • How do I set up automatic late fees?
  • Do you offer a daily automatic late fee?
  • How do I change the rent amount or due date in Apartments.com?
  • How do I stop collecting payments?
  • How do I check the status of a payment?
  • My renter's payment failed. What's next?
  • Why is the Current Balance off?
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Categories

  • Applications & Screening
  • Residents & Leases
  • Payments
  • Tax Documents
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