Payments
Invite your renters to pay rent, deposits, and fees.
- Payments FAQs for Rental Managers
- How long do rent payments take to process?
- Are there any fees with collecting or paying rent on Apartments.com?
- How does my renter get set up to pay?
- Will Apartments.com report the payments I receive to the IRS? Do I get a 1099-K?
- Introducing Apartments.com Rental Tools
- What is an ACH payment?
- My renter's payment failed. What's next?
- How secure is my sensitive data on Apartments.com?
- How do I know if my renter accepted my invitation to pay and is set up on Apartments.com?
- Why is the Current Balance off?
- How do I check the status of a payment?
- How do I receive payments through Apartments.com?
- Can I send a refund or return the security deposit back to my renter on Apartments.com?
- How do I set up or edit a recurring bill other than the monthly rent bill?
- Can I add a Foreign Bank Account?
- How do I track my rental expenses on Apartments.com?
- How do I enable Rental Tools if I have 20+ units at my property?
- How do I update my bank account?
- Can I set up multiple users on one payment account?