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Payments

Invite your renters to pay rent, deposits, and fees.

  • Introducing Apartments.com Rental Tools
  • Will Apartments.com report the payments I receive to the IRS? Do I get a 1099-K?
  • Payments FAQs for Rental Managers
  • How long do rent payments take to process?
  • What is an ACH payment?
  • My renter's payment failed. What's next?
  • How secure is my sensitive data on Apartments.com?
  • How do I know if my renter accepted my invitation to pay and is set up on Apartments.com?
  • Why is the Current Balance off?
  • How do I check the status of a payment?
  • How do I receive payments through Apartments.com?
  • Can I send a refund or return the security deposit back to my renter on Apartments.com?
  • How do I set up or edit a recurring bill other than the monthly rent bill?
  • Can I add a Foreign Bank Account?
  • How do I track my rental expenses on Apartments.com?
  • How do I enable Rental Tools if I have 20+ units at my property?
  • How do I update my bank account?
  • Are there any fees with collecting or paying rent on Apartments.com?
  • Can I set up multiple users on one payment account?
  • What payment emails do you send my renter?
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Categories

  • Applications & Screening
  • Residents & Leases
  • Payments
  • Tax Documents
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