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Payments

Invite your renters to pay rent, deposits, and fees.

  • Will Apartments.com report the payments I receive to the IRS? Do I get a 1099-K?
  • How do I check the status of a payment?
  • How do I update my bank account?
  • How do I set up automatic late fees?
  • How do I bill my renter for things besides rent?
  • What if my renter pays with a check or outside of the app?
  • Can I add a Foreign Bank Account?
  • How do I delete a bill?
  • My renter's payment failed. What's next?
  • How does my renter get set up to pay?
  • How do I receive payments through Apartments.com?
  • How long do rent payments take to process?
  • Can I send a refund or return the security deposit back to my renter on Apartments.com?
  • Are there any fees with collecting or paying rent on Apartments.com?
  • Payments FAQs for Rental Managers
  • Introducing Apartments.com Rental Tools
  • What is an ACH payment?
  • How secure is my sensitive data on Apartments.com?
  • How do I know if my renter accepted my invitation to pay and is set up on Apartments.com?
  • Why is the Current Balance off?
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