How do I bill my renter for things beside rent, like utilities bills and move in fees?
You can charge your renters using a bill. Bills let you request payments for things outside of your recurring rent requests, such as utilities and repairs.
Adding a bill will add a positive value to your balance in Apartments.com. Renters may pay them at any time — payments made by tenants will be reflected as a negative value toward your Current Balance.
How to add a bill
1. Navigate to your Transactions tab on a Apartments.com property where you're collecting rent
2. Click Add a Bill
3. Fill in:
- a memo
- the amount that's due
- the due date
4. Click Add Bill
Once that's been added, we'll then email your renters with the details of the new bill.
Need help with Apartments.com Payments? Email us at email@example.com