How do I send leads to my CRM with Yardi?

You can send leads to your CRM with two different methods using Yardi. Those methods include the following:

  1. Yardi Lead Email Parser with CRM Flex
  2. Yardi Voyager Guest Card Lead API

Refer to the sections below for more information.

Yardi Lead Email Parser with CRM Flex

  1. Contact your Yardi representative or submit a case request with Yardi to receive an Apartments.com Lead Email Parser.
  2. Once you receive the email parser, contact feeds@apartments.com to request the parser to be added to a lead destination email address.

The feeds support team will add the email parser to the Apartments.com backend after receiving this request. The wait time to complete this process and to start testing leads is 24 to 48 hours.

Yardi Voyager Guest Card Lead API

Creating a New Yardi Voyager Guest Card Lead API with Apartments.com

Email feeds@apartments.com to request a Yardi Guest Card Lead API with the following test and production credentials:

  1. Voyager URL
  2. Username
  3. Password
  4. Database Name
  5. Server Name

The feeds support team will provide these credentials to the Apartments.com development team to configure on your behalf over a release cycle.

Note: A release cycle typically takes three to four weeks to complete.

After being configured, a confirmation email is sent. Lead testing can begin one to two hours after receiving this email.

Adding new properties to an Existing Yardi Voyager Guest Card Lead API

Contact feeds@apartments.com to request to add a new property to the existing Lead API. Be sure to provide the following information:

  1. Property Management Company name
  2. Property marketing name
  3. Full property address
  4. Yardi Voyager property code

Note: If there are any issues receiving leads via the Yardi email parser or the guest card API, contact feeds@apartments.com.

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