How do I send leads to my CRM with Yardi?

You can send leads to your CRM with two different methods using Yardi. Those methods include the following:

  1. Yardi CRM Flex Lead API
  2. Yardi Voyager Guest Card Lead API

Refer to the sections below for more information.

Yardi CRM Flex Lead API

  1. Contact your Yardi representative or submit a case request with Yardi to receive an Apartments.com Lead Email ending in @aptleasing.info.
  2. After you receive your email address, contact feeds@apartments.com to add a parser to your new @aptleasing.info email. Include whether this update will encompass all listings from your company or only selected listings, as there are two different configurations for the Yardi CRM Lead API. Note which listings need setting up and what their lead emails should be.

The feeds support team will add the email parser to the Apartments.com backend after receiving this request. The wait time to complete this process and to start testing leads is 24 to 48 hours.

Yardi Voyager Guest Card Lead API

Creating a New Yardi Voyager Guest Card Lead API with Apartments.com

Email feeds@apartments.com to request a Yardi Guest Card Lead API with the following test and production credentials:

  1. Voyager URL
  2. Username
  3. Password
  4. Database Name
  5. Server Name

The feeds support team will provide these credentials to the Apartments.com development team to configure on your behalf over a release cycle.

Note: A release cycle typically takes three to four weeks to complete.

After being configured, a confirmation email is sent. Lead testing can begin one to two hours after receiving this email.

Adding new properties to an Existing Yardi Voyager Guest Card Lead API

Contact feeds@apartments.com to request to add a new property to the existing Lead API. Be sure to provide the following information:

  1. Property Management Company name
  2. Property marketing name
  3. Full property address
  4. Yardi Voyager property code

Note: If there are any issues receiving leads via the Yardi email parser or the guest card API, contact feeds@apartments.com.

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