How do I send leads to my CRM using Yardi CRM Flex, IQ, and Voyager?

Overview

You can send leads to your CRM with three different methods using Yardi. Refer to the sections below for more information.

Topics

Yardi CRM Flex Lead API

Yardi CRM IQ

Yardi Voyager Guest Card Lead API

Yardi CRM Flex Lead API

1. Contact your Yardi representative or submit a case request with Yardi to receive an Apartments.com Lead Email ending in @aptleasing.info.
2. After you receive your email address, contact feeds@apartments.com to add a parser to your new @aptleasing.info email. Include whether this update will encompass all listings from your company or only selected listings, as there are two different configurations for the Yardi CRM Lead API. Note which listings need setting up and what their lead emails should be.

The feeds support team will add the email parser to the Apartments.com backend after receiving this request. The wait time to complete this process and to start testing leads is 24 to 48 hours.

Yardi CRM IQ

1. Contact your Yardi representative or submit a case request with Yardi to receive an Apartments.com Lead Email ending in @assist.rent.
2. After you receive your email address, contact feeds@apartments.com to add a parser to your new @assist.rent email. Include whether this update will encompass all listings from your company or only selected listings.

The feeds support team will add the email parser to the Apartments.com backend after receiving this request. The wait time to complete this process and to start testing leads is 24 to 48 hours.

Yardi Voyager Guest Card Lead API

Setting up a lead source

1. Navigate to the Yardi Voyager portal and log in to your account.

The Yardi Voyager dashboard appears.

2. Select the Setup dropdown in the left navigation and then select Find Property.

The Find Property page appears.

3. Search for the property where you would like to add Apartments.com as a lead source and then select Submit.
4. Select the Functions dropdown and then select Sources.

The Leasing Sources page appears.

5. Enter Apartments.com in the Source Name column and then select Save.

Your Apartments.com lead source is created.

Creating a new Guest Card Lead API

Email feeds@apartments.com to request a Yardi Guest Card Lead API with the following test and production credentials:

1. Voyager URL
2. Username
3. Password
4. Database Name
5. Server Name

The feeds support team will provide these credentials to the Apartments.com development team to configure on your behalf over a release cycle.

After being configured, a confirmation email is sent. Lead testing can begin one to two hours after receiving this email.

Adding properties to an existing Guest Card Lead API

Contact feeds@apartments.com to request to add a new property to the existing Lead API. Be sure to provide the following information:

1. Property Management Company name
2. Property marketing name
3. Full property address
4. Yardi Voyager property code