I'm having trouble verifying my listing. What's going on?
In order to create a safe marketplace and ensure the accuracy of listings on the Apartments.com network, we verify all owners, property managers, and agents who submit a listing.
How can I tell if my listing has been verified?
You can tell if a listing has been verified by first accessing your Properties section:
1. Sign into your Apartments.com account.
2. Click on the Menu button and select Properties & Listings from the drop down box.
3. Then click on Properties.
In the Properties section, you should see the listing:
If the listing status is "Active", then the listing has been verified and published.
Why is my listing still pending?
A listing will be pending until it has been verified. Please give us a call at 844-293-8899 so we can verify and expedite the listing’s publication.
I've already been verified but my listing hasn't published. What's going on?
If you’ve been previously verified or approved on a different listing, all future listings will publish automatically unless there is new information on the advertisement that needs to be verified.
Please give us a call at 844-293-8899 so we can verify and expedite the listing’s publication.