How do I syndicate fees to Apartments.com using RealPage?

Prerequisites

  • A LeaseStar Syndication or a RealPage Onesite subscription is required. For more information on obtaining a subscription, contact RealPage support.
  • An established connection between your listing information on RealPage and Apartments.com is required.

Note: For more information on connecting your listings, refer to our article: How do I connect my listing to Apartments.com using RealPage LeaseStar/Marketing Center?

Syndicate fees

  1. Contact RealPage support and submit a request for MITS 5.0 to be enabled on your RealPage account.
  2. After MITS 5.0 is enabled, contact feeds@apartments.com and include an excel spreadsheet with property names, full addresses, and RealPage Property Key IDs (or Onesite IDs) of the properties where you would like to enable fee syndication.

After your RealPage fees are syndicated, any fees manually entered in Customer Portal will be removed and syndicated fees will populate your Fees & Policies page.

Important: To make changes to your fees moving forward, you will need to edit them in RealPage directly.

To ensure price transparency after syndicating your fees, refer to the following article: How do I provide my fee data and ensure price transparency?

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.