How do I enable fee transparency on Apartments.com using Engrain?
Important: Engrain is the vendor that Apartments.com partners with to provide property and unit maps. For more information on adding a map to your listing, refer to our Help Center.
Apartments.com supports fee data syndication from Engrain’s SightMap REST API to power the Cost Calculator and meet fee transparency requirements.
Contact your Engrain representative to request fee data access for your Apartments.com property listings.
Note: SightMap customers can enable fee syndication to Apartments.com at no additional cost. Learn more at: https://engra.in/wpb
Enabling fee transparency
Contact feeds@apartments.com and include an excel spreadsheet with property names, full addresses, Engrain asset IDs, and Apartments.com listing IDs of the properties where you would like to enable fee transparency.
Note: Alternatively, Apartments.com can enable fee transparency for your entire portfolio within 24 to 48 hours.
After your Engrain fees are syndicated, any fees manually entered in Customer Portal will be removed and replaced with syndicated fees. The following toggle in Customer Portal is enabled and your fee settings on Apartments.com will be locked.
Important: To make changes to your fees moving forward, you will need to edit them in Engrain directly.
Your listings are updated and showcase new fee transparency features on Apartments.com.
