How do I opt in to occupancy reporting using Entrata?

Important: Your listings must be connected to Apartments.com before you can report occupancy count and rate using Entrata. For more information on connecting your listings, refer to our article: How do I connect my listing to Apartments.com using Entrata?

  1. Navigate to Entrata and log into your account.

The Entrata Dashboard appears.

  1. Select the Setup dropdown in the top navigation and then select Properties.

3. Navigate to and select the property where you want to add a concession.

The property page appears.

  1. Select the Marketing tab and then select Marketing Hub.

  1. Locate the ILS Portal Section and select the Edit ILS Portal Settings button.

Your ILS portal settings appear.

  1. Locate and toggle the Allow ILSs to See Occupied Unit Count option to Yes.

  1. Select Save.

Entrata immediately sends your occupancy information to Apartments.com for verification. Apartments.com takes 24 to 48 hours to verify this information, after which your information is successfully syndicated.

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