How do I add concessions to my listing using Entrata?
Important: Your listings must be connected to Apartments.com before you can add concessions using Entrata. For more information on connecting your listings, refer to our article: How do I connect my listing to Apartments.com using Entrata?
- Navigate to Entrata and log into your account.
The Entrata Dashboard appears.
- Select the Setup dropdown in the top navigation and then select Properties.
3. Navigate to and select the property where you want to add a concession.
The property page appears.
- Select the Pricing tab and then the Specials button.
- Select the Add Special button.
An Edit Special pop-up appears.
- Enter your concession details.
- Enter a Special Name.
- Enter an Internal Description, Marketing Description, and Terms and Conditions.
- Verify the Active, Web Visible, and Always Active toggles are set to Yes.
- Select Next after you have finished entering your concession details.
The Edit Special pop-up progresses to the next section.
- Select your recipient information.
- Verify the Prospects checkbox is enabled and set the trigger to Application Complete.
- Select which lease terms your concession is applicable to.
- Select to whom the concession is available to.
- Optionally limit the special to a specific move-in date range.
- Select Next after you have finished selecting your recipient information.
The Edit Special pop-up progresses to the next section.
- Review your incentive information.
Important: The Entrata team will manually adjust a renter's ledger if a concession trigger occurs. There is no need to adjust the values in this section.
- Select Save.
Your concession information is sent to Apartments.com for verification. This process takes 24 to 48 hours to complete, after which your concessions are successfully syndicated.