How do I add concessions to my listing using Entrata?
Important: Your listings must be connected to Apartments.com before you can add concessions using Entrata. For more information on connecting your listings, refer to our article: How do I connect my listing to Apartments.com using Entrata?
- Navigate to Entrata and log into your account.
The Entrata Dashboard appears.
- Select the Setup tab in the top navigation and then select Properties.
3. Navigate to and select the property where you want to add a concession.
The property page appears.
- Select the Pricing tab, Specials, and then select the Add Special button.
An Edit Special pop-up appears.
- Enter your concession details.
- Enter a Special Name.
- Verify the Active and Web Visible toggles are set to Yes.
- Set Always Active to No and then set a date range for your concession.
- Enter a Marketing Description.
- Select Next at the bottom of the pop-up after you have finished entering your concession details.
Important: Configuring your concession details is vital as this information determines what prospective renters see on your syndicated listing(s).
The Edit Special pop-up progresses to the next section.
- Configure your recipient information.
- Verify the Prospects checkbox is enabled.
- Select which lease terms your concession is applicable to.
- Select to whom the concession is available to.
- Optionally limit the special to a specific move-in date range.
- Select Next at the bottom at the pop-up after you have finished configuring your recipient information.
The Edit Special pop-up progresses to the next section.
- Review your incentive information.
Important: The Entrata team will manually adjust a renter's ledger if a concession trigger occurs. There is no need to adjust the values in this section.
- Select Save.
Entrata immediately sends your concession information to Apartments.com for verification. Apartments.com takes 24 to 48 hours to verify this information, after which your concessions are successfully syndicated.