Knock Online Scheduling Support

To activate Online Scheduling with Apartments.com through Knock: 

  1. Turn on Self-schedule for the properties you would like to enable Knock Now Tours on. Go to the Knock Admin and click the Scheduling tab. 
  2. Ensure the Self-schedule option is checked. 
  3. Ensure the Enable In-Person Tours option is checked as well. This allows potential tenants to self schedule tours for your property. 
  4. Ensure your touring hours are set up correctly in Knock. Go to the Knock Admin and click the Scheduling tab. 
  5. Scroll down to the Touring Hours section and ensure you have the correct settings with your hours set. Any day you're accepting tours should be checked on this page with the correct hours listed. 

You are now ready to accept tours from Apartments.com!

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