Why did I get an invalid address error message when adding a property?
Renters have a variety of ways to search for a new place to live on Apartments.com due to our dynamic map feature supported by the county assessor, USPS, Google Maps and other data points. But for this handy tool to work, we do require the full street address of the rental.
This address will need to be recognized by Google Maps and the county assessor, as that is the data that supports our mapping feature. If you get an error message that states invalid deliverable address, we advise reaching out to Google Maps to get the location updated. Once it's been updated, you should be able to add it to Apartments.com.
If the address is still not being recognized, please give us a call at 844-293-8899 for further assistance.