How do I edit a 3D virtual tour?

(For multi-family customers)

Need to edit a 3D tour? You have the ability to sort, activate/deactivate, and change captions for your tour(s) by logging into your Apartments.com login account.

Here's how:

  • Log into Apartments.com, go to properties & listings, and properties to edit your listings. 
  • Select a property from your dashboard.
  • Go to the media tab.
  • Select the 3D tours tab.
  • You should then see all of your uploaded 3D tours.

  • Click the pencil icon to update the tour's name or caption, or to change the model to which the tour is assigned. 

  • A virtual tour can be published or unpublished by clicking onto the oval toggle bar found in the bottom right corner on each of the thumbnail squares. Clicking onto a green oval will turn the oval to grey, which means that the tour has been unpublished. To reactivate a 3D tour, simply click onto the grey oval to change its status to green (active). 

  • The sequential order of the tours on the listing can be changed by following the steps below:

Step 1: Using your mouse or touchpad, 'click and hold' the specific thumbnail square of the tour that you would like to move into a different spot.

Step 2: Simply 'drag and drop' the selected tour to the desired position.

Step 3: Continue to arrange any additional tours in the desired order. 

Step 4: When done, check to make sure that all tours are toggled to active (green) or deactivated (grey) as desired.

If you need to have a 3D virtual tour added or uploaded, read the steps here.

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