How do I send fee data to Apartments.com using Entrata?

Important: Your listings must be connected to Apartments.com before you can send fee data using Entrata. For more information on connecting your listings, refer to our article: How do I connect my listing to Apartments.com using Entrata?

  1. Navigate to Entrata and log into your account.

The Entrata Dashboard appears.

  1. Select the Setup dropdown in the top navigation and then select Properties.

3. Navigate to and select the property where you want to add a concession.

The property page appears.

  1. Select the Pricing tab and then select Transparency.

  1. Select the Edit button.

Your transparency settings appear.

  1. Locate the Fees Include section and enable the Custom List of Charge Codes option.

  1. Select the Custom List of Charge Codes dropdown and check the boxes next to each fee that you would like to syndicate to Apartments.com.
  2. Select Save.

Entrata immediately sends your fee data to Apartments.com for verification. Apartments.com takes 24 to 48 hours to verify this information, after which your fees are successfully syndicated.

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