How do I add a new owner to my Account Owner information?

Accessing your Account Owner information

  1. Navigate to Apartments.com and log into your account.
  2. Select the Menu dropdown in the top navigation, select Account, and then select Banks & Cards.

    3. The  Banks & Cards page appears.

  3. Select the bank account you want to edit.
    4. The bank account page appears.

Adding a new individual owner

  1. Select Change.
    2. An update ownership information section appears.

  2. Select the Or, add a new owner button. A prompt appears.
  3. Select An individual.

    4. A form appears.

  4. Enter your personal information and then select Submit. 

    5. A pop-up appears.

    Your information is sent for validation. After validation is complete, you will be clear to start accepting payments.

  5. Select Got it! to close this window and return to the bank account screen.

Adding a new business owner

  1. Select Change.
    2. An update ownership information section appears.

  2. Select the Or, add a new owner button. A prompt appears.
  3. Select A business.

    4. A form appears.

  4. Enter your business information and then select Submit.

    5. A pop-up appears.

    Your information is sent for validation. After validation is complete, you will be clear to start accepting payments.

  5. Select Got it! to close this window and return to the bank account screen.

Note: For more information on adding new owners to your Account Owner information, contact support@apartments.com.

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