How to edit your Apartments.com Canada community listing?
(For multi-family customers)
After logging in to Apartments.com, select the Menu button in the upper left corner. Select Properties & Listings, and then select Properties. You should see a photo and address for your property on your dashboard. Select the three dots in the upper right corner of the photo (as depicted below) to access the edit listing screen. Alternatively, you can select the image or the community name to edit the listing.
The edit listing screen is divided into eight individually labeled sections which comprise your ad. Select the header labels to expand, edit, or collapse each section.
Location
The section allows you to view the property's marketing address, map and the preferred primary area. The preferred primary area is a neighborhood or geographical sub-category which is displayed on the published listing adjacent to the property's address. The information in the location section is read-only. If a change needs to be made, please contact us at support@apartments.com.
Apartment
Property
This section lists all general property-level information, including unique property descriptions for Apartments.com, rent specials, and income restriction details.
Amenities
This section includes pet-related information, parking, and amenities.
Media
This is where you can manage the photos and floor plan images that appear on your listing.
Schools
This section shows all the schools near the property and those schools assigned to the property profile page, and it reflects which schools are currently displayed on your listing. You can click to select additional schools, as well as remove particular schools from the listing that our system assigned by default.
Contact
This section allows you to review the lead destinations where your phone calls and emails are being routed. You can also see the contact form fields that prospective tenants are requested fill out to express interest in your community. The contact section is one of the most important sections to review to help ensure that the property's leads are being directed to the proper place. If your lead contact information needs to be updated, please email a request to support@apartments.com.
Office Hours
This section allows you to manage the property’s office hours.