How do I assign advertising packages with a listing plan?

If you manage multiple properties on, you may be eligible to purchase a listing plan. A listing plan is a bundle of advertising (ad) packages that lets you assign and swap those packages between your properties.

Listing plans are only compatible with Silver/Silver+ and Gold/Gold+ level advertising packages.

Important: Only properties with under 50 units are eligible for listing plans. For more eligibility information, contact

Assigning Ad Packages

  1. Log into your Rental Manager account and select the Advertising tab under Properties & Listings on the left navigation.

  1. (If Available) Select the Listing Plan tab in the navigation ribbon.

The Assign Advertising Packages page appears.

  1. Navigate to the property where you want to assign an ad package.

  1. Select the Package dropdown and select the package you want to assign to the property. A pop-up appears.

  1. Select Confirm to apply the advertising package to your property.

The advertising package is applied to your property automatically. Updates are reflected within 2 hours.

  1. Select Not Advertising in the Package dropdown to remove your listing from at any time. A pop-up appears. Select Downgrade to confirm the removal.

Note: For additional support, email us at

Ad Package Summary

A new Ad Package Summary container has been added to the page. This section shows you the following:

  • Total Purchased: The number of total slots purchased
  • Eligible Listings: The number of properties where packages can be applied (excluding incomplete properties)
  • Packages Remaining: The number of unassigned packages


Any unassigned packages will be automatically assigned to the first available inactive property.

Status Column

The new Status column shows 3 available statuses:

  • Active:
    • Assigned to an ad packagePre-fulfillment conditions met (1 active unit)
  • Inactive:
    • Not assigned to an ad package
    • Pre-fulfillment conditions met
  • Incomplete:
    • "Pending" status or missing
    • Primary Photo, Lead email, or active model/unit

Note: The Status column indicates the current standing of your listing on and takes 10-15 minutes to reflect any updates.

If you are experiencing issues with your listing status, contact customer service or your sales rep.

Sales Contact Information

Your designated Sales Representative's name, phone number, and email are now displayed on the advertising page.

This information can be used for lead or interaction requests related to your advertising packages.

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